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SELLER QUALITY GUIDE

The hidden risk behind marketplace discounts

A low price from an unknown marketplace seller is not equivalent to the same price sold directly by a major retailer.

Identify who sells and who fulfills

The storefront, payment processor and shipping provider can be different parties. Record both seller and fulfillment identity.

Check condition and warranty

New, open-box, refurbished and used listings carry different value and warranty expectations. A comparison must use equivalent condition.

Look beyond the star average

Review count, recent complaints, seller history and return experiences matter more than a high rating without context.

Factor return and counterfeit risk

Restricted returns, international shipping, missing manufacturer warranty and product-authenticity uncertainty deserve a scoring penalty.